Privacy Policy

Last Updated: September 5, 2026

At Baby Pearl, we respect your privacy and understand how important it is to keep your personal information safe. This Privacy Policy explains how Baby Pearl collects, uses, stores, and protects your information when you visit our website, browse our products, place an order, contact us, or use any of our online services.

By using Baby Pearl’s website, you agree to the practices described in this Privacy Policy.

1. About Baby Pearl

Baby Pearl is an online skincare and beauty store serving customers in Pakistan. Through our website, customers can explore and purchase beauty, skincare, and personal care products.

Our website may collect certain information that is necessary to process orders, provide customer support, improve your shopping experience, and maintain the security of our online store.

2. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name

• Phone number

• Email address

• Shipping and billing address

• City and postal code

• Order and purchase details

• Product preferences and shopping activity

• Information you provide when contacting our customer support

• Payment-related information required to process your order

• Device, browser, and website usage information

We only request information that is reasonably necessary to provide our services and operate our online store.

3. Information You Provide When Placing an Order

When you purchase a product from Baby Pearl, we need certain information to successfully process and deliver your order.

This may include your:

• Full name

• Contact number

• Delivery address

• City

• Email address

• Order details

• Payment or transaction information, where applicable

Your delivery information may be shared with the relevant courier or delivery service so that your order can reach you.

4. How We Use Your Information

Baby Pearl may use the information we collect to:

• Process and confirm your orders

• Deliver products to your provided address

• Contact you regarding your order

• Provide customer support

• Respond to your questions and requests

• Process payments and transactions

• Handle returns, refunds, or exchanges

• Improve our website and shopping experience

• Understand how visitors use our website

• Prevent fraud, misuse, and unauthorized activity

• Maintain website security

• Send promotional or marketing communications where permitted and appropriate

• Improve our products, services, and customer experience

We do not use your personal information for purposes unrelated to our business operations without a legitimate reason or appropriate permission.

5. Cookies and Website Technologies

Baby Pearl may use cookies and similar technologies to help our website function properly and provide a better browsing experience.

Cookies may help us:

• Remember shopping cart information

• Keep certain website preferences

• Understand website traffic and visitor behavior

• Improve website performance

• Measure the effectiveness of marketing campaigns

• Provide a smoother shopping experience

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the Baby Pearl website.

6. Website Analytics

We may use analytics and similar technologies to understand how visitors interact with our website.

This information can help us understand:

• Which pages visitors view

• How visitors navigate our website

• Which products or content receive interest

• Website performance

• General traffic trends

Analytics information is generally used to improve the website rather than to personally identify individual customers.

7. Payment Information

When you make a payment through an available payment method, your payment information may be processed by the relevant payment service provider.

Baby Pearl does not need to retain complete payment card information when it is processed securely by a third-party payment provider.

Payment providers may have their own privacy policies and terms governing how payment information is handled.

8. Sharing Your Information

Baby Pearl does not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when it is required to operate our business and provide services to you.

For example, information may be shared with:

• Courier and delivery partners

• Payment service providers

• Website hosting and technical service providers

• Analytics and website service providers

• Marketing or communication platforms, where applicable

• Professional service providers when reasonably necessary

These parties should only receive information necessary for the service they provide.

9. Order Delivery and Courier Services

To deliver your Baby Pearl order, we may provide the courier or delivery partner with information such as your name, phone number, delivery address, and order details.

This information is used to:

• Arrange delivery

• Contact you about your shipment

• Confirm delivery

• Resolve delivery-related issues

We do not provide courier partners with information that is unnecessary for fulfilling your delivery.

10. Marketing Communications

From time to time, Baby Pearl may communicate with customers about new products, special offers, promotions, discounts, campaigns, or other updates.

Where applicable, these communications may be sent through email, SMS, WhatsApp, social media platforms, or other communication channels.

You can request to stop receiving promotional communications at any time.

Please note that even if you opt out of marketing messages, we may still contact you when necessary to process or manage an existing order, delivery, return, refund, or customer service request.

11. Social Media and Third-Party Platforms

Baby Pearl may maintain or use social media platforms and third-party services to communicate with customers, promote products, and provide customer support.

Interactions with platforms such as Facebook, Instagram, TikTok, Pinterest, WhatsApp, or other third-party services may be subject to the privacy policies and terms of those platforms.

We recommend reviewing the privacy policies of third-party platforms before providing personal information through them.

12. Links to Other Websites

Our website may contain links to third-party websites, services, or platforms.

These websites operate independently from Baby Pearl and may have their own privacy policies and terms.

Baby Pearl is not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit through a link on our website.

13. How We Protect Your Information

Baby Pearl takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website, online service, or method of transmitting information over the internet can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security of information transmitted through the internet.

14. How Long We Keep Your Information

We retain personal information for as long as reasonably necessary to:

• Complete and maintain records of your orders

• Provide customer support

• Process returns and refunds

• Meet applicable business, accounting, or legal requirements

• Prevent fraud or misuse

• Resolve disputes

• Maintain legitimate business records

When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

15. Children’s Privacy

Baby Pearl’s website is intended for general consumers and is not specifically designed to collect personal information from children.

We do not knowingly request or collect unnecessary personal information from children.

If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation and take appropriate action.

16. Your Privacy Choices

Depending on the circumstances and applicable requirements, you may contact Baby Pearl regarding your personal information and request information about how it is being used.

You may also:

• Ask us about the personal information we hold about you

• Request correction of inaccurate information

• Ask us to update your contact information

• Request removal of information where appropriate

• Opt out of promotional communications

• Contact us regarding privacy-related concerns

Some information may need to be retained where it is necessary for legitimate business, legal, security, accounting, or transaction-related purposes.

17. Data Accuracy

We rely on the information provided by customers to process and deliver orders correctly.

Please make sure that the name, phone number, email address, and delivery address provided during checkout are accurate and up to date.

If you notice an error in your information, please contact Baby Pearl as soon as possible.

18. Changes to This Privacy Policy

Baby Pearl may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable requirements.

Whenever we make changes, we will update the “Last Updated” date at the top of this page.

We encourage customers to review this page periodically to stay informed about how we handle personal information.

19. Contact Baby Pearl

If you have any questions, concerns, or requests regarding this Privacy Policy or the way Baby Pearl handles your information, please contact us through the contact details available on our website.

Baby Pearl
Website: https://pearl.minhajsolutions.com/

For order-related questions, please include your order details where possible so that our team can assist you more efficiently.

20. Your Consent

By using the Baby Pearl website, submitting your information, or placing an order, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable requirements.